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CompTIA A+


CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.

CompTIA 220-901 A+

Section 1: Hardware

BIOS and UEFI
  • BIOS Configurations
  • BIOS Security
  • Installing BIOS Upgrades
Motherboards & RAM
  • An Overview of Motherboard Types
  • Motherboard Expansion Slots and Bus Speeds
  • Motherboard RAM Slots
  • CPU Sockets
  • Motherboard Jumpers and Connectors
  • An Overview of PC Memory Types
  • Understanding PC Memory
PC Expansion Cards & Storage Devices
  • Installing and Configuring Expansion Cards
  • An Overview of Storage Devices
  • An Overview of RAID
CPU Technologies
  • An Overview of CPU Socket Types
  • Understanding CPU Characteristics
  • CPU Cooling
Interfaces
  • Computer Interface Speeds and Distances
  • Wireless Interface Speeds and Distances
  • Connection Characteristics
Display Devices & Connector Types
  • An Overview of Display Devices
  • Display Specifications
  • Display Connectors and Cables
  • Device Connectors and Cables
Adapters and Converters Printers & Printer Maintenance
  • Understanding & Maintenance Laser Printers
  • Understanding & Maintenance Inkjet PrintersÂ
  • Understanding & Maintenance Thermal Printers & Impact Printers
  • Understanding & Maintenance Virtual Printers

Section 2: Networking

  • Networking Cab
  • Networking Tech
  • Network Device and Tools

Section 3: Mobile Devices

  • LaptopsÂ
  • Mobile DevicesÂ

Section 4: Hardware and Network Troubleshooting

  • Troubleshooting Computer Hardware
  • Troubleshooting Storage Devices
  • Troubleshooting Display Issues
  • Troubleshooting Networks
  • Troubleshooting Mobile Devices
  • Troubleshooting Printers

CompTIA 220-902

Section 1: Windows Operating Systems

  • Introducing Microsoft Windows
  • Installing and Configuring Windows
  • Optimizing Windows

Section 2: Other Operating Systems and Technologies

Mac OS and Linux
  • Client-side Virtualization
  • Basic Cloud Concepts
  • Network Services
  • Mobile Operating System Features
  • Configuring Email on Mobile Devices
  • Mobile Device Synchronization

Section 3: Security

  • Common Security Threats
  • Physical Security Prevention Methods
  • Digital Security Prevention Methods
  • Windows Security Settings
  • Securing Mobile Devices
  • Data Destruction and Disposal
  • Securing a SOHO Network

Section 4: Software Troubleshooting

  • Operating System Troubleshooting & Tools
  • Best Practices for Malware Removal
  • Tools for Security Troubleshooting
  • Mobile Device App Troubleshooting

Section 5: Operational Procedures

  • Managing Electrostatic Discharge
  • Computer Safety ProceduresÂ
  • Managing Your Computing Environment
  • Prohibited Activity and End User Policies

Communication and Professionalism
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