CLICA

Implementing Cisco Collaboration Applications (Exam 300-810 CLICA)

The Implementing Cisco Collaboration Applications v1.0 (CLICA 300-810) exam is a 90-minute exam associated with the CCNP Collaboration and Cisco Certified Specialist - Collaboration Applications Implementation certifications. This exam certifies a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

Course Outline:

  • Describe these types of SSO as they relate to Collaboration
  • Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
  • Describe these components of SAML 2.0 and later
  • Configure Cisco Unified Instant Message and Presence on premises
  • Troubleshoot Cisco Unified IM&P on premises
  • Configure these in Cisco Unity Connection
  • Troubleshoot these in Cisco Unity Connection
  • Implement toll fraud prevention
  • Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
  • Describe digital networking in multicluster deployments in Cisco Unity Connection
  • Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
  • Troubleshoot Cisco Unity Express integration to Cisco Unified CME
  • Configure DNS for service discovery
  • Troubleshoot service discovery
  • Configure Jabber client installation switches
  • Troubleshoot Cisco Jabber Instant Messaging and Presence
  • Troubleshoot Cisco Jabber phone control
  • Troubleshoot Cisco Jabber voicemail integration
  • Troubleshoot certificate validation for Jabber clients
  • Describe the Cisco Unified Attendant Console Advanced integration