CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam and the CompTIA A+ Core 2 220-1002 Certification Exam.

1. Supporting Operating Systems

• Identify Common Operating Systems
• Use Windows Features and Tools
• Manage Files in Windows
• Manage Disks and devices in Windows
• Troubleshooting Methodology

2. Installing and Configuring PC Components

• Use Appropriate Safety Procedures
• PC Components
• Common Connection Interfaces
• Install Peripheral Devices

3. Installing, Configuring, and Troubleshooting Display and Multimedia Devices

• Install and Configure Display Devices
• Install and Configure Multimedia Devices
• Troubleshoot Display Devices

4. Installing, Configuring, and Troubleshooting Storage Devices

• Install System Memory
• Install and Configure Mass Storage Devices and Removable Storage
• Configure RAID
• Troubleshoot Storage Devices

5. Installing, Configuring, and Troubleshooting Internal System Components

• Install and Upgrade CPUs
• Configure and Update BIOS/UEFI
• Install Power Supplies
• Troubleshoot Internal System Components
• Configure a Custom PC

6. Installing, Configuring, and Maintaining Operating Systems

• Configure and Use Linux
• Configure and Use MacOS
• Install and Upgrade Operating Systems

7. Maintaining and Troubleshooting Microsoft Windows

• Install and Manage Windows Applications
• Troubleshoot Windows

8. Network Infrastructure Concepts

• Wired Networks
• Wireless Networks
• Network Configuration Concepts

9. Configuring and Troubleshooting Networks

• Configure Network Connection Settings
• Install and Configure SOHO Networks
• Configure SOHO Network Security
• Troubleshoot Network Connections
• Configure Remote Access
• Install and Configure IoT Devices

10. Managing Users, Workstations, and Shared Resources

• Manage Users
• Configure Shared Resources
• Configure Active Directory Accounts and Policies

11. Client Virtualization and Cloud Computing

• Configure Client-Side Virtualization
• Cloud Computing Concepts

12. Security Concepts

• Logical Security Concepts
• Threats and Vulnerabilities
• Physical Security Measures

13. Securing Workstations and Data

• Implement Security Best Practices
• Implement Data Protection Policies
• Protect Data During Incident Response

14. Troubleshooting Workstation Security Issues

• Detect, Remove, and Prevent Malware
• Troubleshoot Common Workstation Security Issues

15. Supporting and Troubleshooting Laptops

• Use Laptop Features
• Install and Configure Laptop Hardware
• Troubleshoot Common Laptop Issues

16. Supporting and Troubleshooting Mobile Devices

• Mobile Device Types
• Connect and Configure Mobile Device Accessories
• Configure Mobile Device Network Connectivity
• Secure Mobile Devices
• Troubleshoot Mobile Device Issues

17. Installing, Configuring, and Troubleshooting Print Devices

• Maintain Laser Printers
• Maintain Inkjet Printers
• Maintain Impact, Thermal, and 3D Printers
• Install and Configure Imaging Devices
• Troubleshoot Print Device Issues

18. Implementing Operational Procedures

• Create and Maintain Documentation
• Implement Disaster Prevention and Recovery Methods
• Professionalism and Communication