Module 1 - Topologies and Infrastructure

Topologies and the OSI Model

• Network Topologies
• The OSI Model
• OSI Model Summary

Ethernet

• Ethernet Frames
• Modern Ethernet Standards
• MAC Addressing
• Address Resolution Protocol (ARP)

Infrastructure and Design

• Planning an Enterprise Campus Network
• Planning a SOHO Network Installation
• Planning an Industrial Control System
• TCP/IP Protocol Suite

Module 2 - Addressing and Routing

IPv4 Addressing

• IP Addressing Schemes
• Subletting and Classless Addressing
• Public Internet Addressing
• Multicast and IGMP

IPv6 Addressing

• IPv6 Address Format
• Configuring IPv6 Addresses
• Migrating to IPv6

Routing

• Routing Protocols
• Routing Algorithms and Metrics
• Installing and Configuring Routers

Module 3 - Troubleshooting and Management

Transport Protocols

• Transmission Control Protocol (TCP)
• User Datagram Protocol (UDP)
• TCP/IP Ports

Name Resolution

• Host Names and FQDNs
• Domain Name System (DNS)
• nslookup and nbtstat

Troubleshooting

• Troubleshooting Procedures
• Troubleshooting Connectivity Issues
• Troubleshooting Configuration Issues
• Troubleshooting Internetworking
• Troubleshooting Services

Applications and Services

• HTTP and HTTPS
• FTP, TFTP, and SMB
• Email (SMTP / POP / IMAP)
• Multilayer Switches

Management and Monitoring

• Network Monitoring Utilities
• Simple Network Management Protocol
• Remote Administration Tools

Cloud and Virtualization

• Virtualization Technologies
• Storage Area Networks
• Cloud Computing

Module 4 - Installation Network Sites

• Wiring Distribution
• HVAC (Heating, Ventilation, Air Conditioning)
• Fire Prevention and Suppression

Installing Cable

• Twisted Pair Cable (UTP / STP / ScTP)
• Other Copper Cable Types
• Fiber Optic Cable and Connectors
• Troubleshooting Fiber Cable Issues

Installing Wireless Networks

• Wireless Standards (IEEE 802.11)
• Wireless Site Design
• Troubleshooting Wireless Links

WAN Technologies

• Modern Telecommunications Networks
• Packet-switched WAN Services
• Wireless WANs

Remote Access

• Remote Access Services (RAS)
• Virtual Private Networks (VPN)
• PPTP and SSL VPNs
• IP Security (IPsec)
• Troubleshooting WAN Issues

Module 5 - Security

Vulnerabilities and Threats Security Basics

• Wireless Security
• Network Attack Strategies
• Denial of Service

Security Appliances

• Demilitarized Zones (DMZ)
• Network Address Translation
• Firewalls
• Configuring a Firewall
• Proxies and Gateways
• Intrusion Detection Systems (IDS)

Authentication

• Authentication Technologies
• NTLM and Kerberos
• RADIUS and TACACS+
• PAP, CHAP, and EAP
• Wi-Fi Authentication
• Mobile Device Management
• Troubleshooting Authentication and ACLs

Incident Response

• Business Continuity Concepts
• Disaster Recovery Planning
• IT Contingency Planning
• Incident Response Procedures
• Forensic Procedures
• Collection of Evidence

Change and Configuration Management

• Change and Configuration Management
• Procedures and Standards
• Employee Policies
• Backup Plans and Policies